Do You Need a UX Audit?

A quick, honest read on where you're at — not a sales pitch.

Question 1

What's going on right now?

Something's live, and it feels offBut you can't quite pinpoint why We're about to redesign or rebuildAnd want to avoid repeating old mistakes We want quick feedback from real usersReactions, not a full evaluation We haven't launched, or don't track anything yetNothing solid to evaluate yet

Question 2

What do you actually need to know?

What's wrong with the design itselfA clear, expert list of usability problems Why people are behaving the way they areTheir reasoning, not just the friction points

Question 2

Can you bring in real users before you redesign?

Not really — we need something fastNo time or budget for recruiting Yes, we have access to real usersWe can run sessions if it helps

Your read

A Heuristic Audit Is a Strong Fit

An expert walks through the interface against proven usability principles and flags what's actually causing friction — no recruiting, no scheduling, no waiting on participants.

Why this fits: You need a clear, fast diagnosis of what's wrong — not a theory about why, just a prioritized list of what to fix first.

Let's talk about your audit

Your read

You Need Real User Research, Not Just an Audit

What you're after is real behavior and real reasoning — that needs actual users, not just an expert review. Depending on the specifics, that could be usability testing, interviews, or a mix of both.

Why this fits: An audit tells you what's objectively wrong from an expert's perspective. What you're describing needs to hear it from real people — testing, interviews, and research in general are all things I do, alongside audits.

Let's talk about the right approach

Your read

A Few Things First

Both audits and user testing get you a lot further once a couple of basics are in place. Worth doing these before either:

Get basic analytics tracking in place — even something simple. You'll get far more out of an audit or testing once you know where people are actually dropping off.
Get to a live or clickable version people can interact with — heuristic audits and testing both need something real to evaluate.
In the meantime, ask a few real users or clients for quick, informal feedback. It's not a substitute for a full evaluation, but it'll surface the obvious pain points fast.

Once any of these are in place, come back — or reach out now. Getting analytics in place or gathering that first round of feedback is also something I can help with directly.

Reach out

Do You Need a UX Audit?

A Heuristic Audit Is a Strong Fit

You Need Real User Research, Not Just an Audit

A Few Things First

Paramètres avancés